Warranty Coverage Vivoe, hereinafter referred to as "the Company," warrants its LED lighting products against defects in materials and workmanship for a period of 5 years from the date of purchase by the original purchaser ("the Warranty Period"). Warranty Benefits During the Warranty Period, if any product proves to be defective in material or workmanship, the Company will, at its discretion, either repair or replace the defective product. The Company may choose to replace the product with a new or refurbished unit, depending on the availability of the product at the time of the warranty claim.Exclusions and Limitations This warranty does not cover:Damage or defects resulting from improper installation, misuse, abuse, neglect, accident, modification, alteration, tampering, or any unauthorised repair or service.Products that have been installed or used in violation of applicable codes or regulations. Normal wear and tear, including but not limited to degradation of LED light output over time, which is a natural characteristic of LED lighting.Products purchased from unauthorised dealers or resellers.Products that have been damaged during shipping .
